Privacy Policy
Wimpak Pty Ltd (“Wimpak”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and in the course of our business operations.
What We Collect
Wimpak Pty Ltd (“Wimpak”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy principles. This Privacy Policy outlines how we collect, use, store, and protect your information.
What We Collect
We may collect personal information such as your name, email address, phone number, business details, grain delivery or contract records, invoicing information, and any details you submit to us via forms or direct communication.
How We Collect It
We collect information when you contact us by phone or email, submit forms on our website, deliver grain to our facility, use our services, request quotes, or communicate with our team in any way.
Why We Collect It
Wimpak collects this information to provide grain cleaning, grading, and packing services; to communicate with clients about bookings, deliveries, and operational updates; to manage invoicing and payment processes; to comply with export and legal record-keeping requirements; and to improve our customer service and website performance.
Sharing Your Information
We only share your personal information when it is required to provide services, such as coordinating with logistics providers or complying with DAFF regulations. We may also share data internally within the ETG group to support logistics and compliance. We do not sell or rent personal information to third parties.
Data Security
We take data security seriously and implement practical safeguards to protect your information. This includes secure physical storage, password-protected digital systems, restricted staff access, and data backup practices.
Access and Corrections
You have the right to request access to the personal information we hold about you. If any of your details are inaccurate, you may contact us to request a correction. To do so, please email admin@wimpak.com.au and we will respond promptly.
Website Use and Cookies
Our website may collect non-identifiable usage data such as your IP address or browser type using cookies or analytics tools. This helps us better understand user behaviour and improve the website experience. You can manage your cookie preferences in your browser settings.
Third-Party Links
Our website may contain links to third-party websites such as ETG. These websites are not controlled by Wimpak and we are not responsible for their privacy practices. We encourage you to read the privacy statements of any external sites you visit.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our operations or legislation. The most current version will always be posted on this page with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Wimpak Pty Ltd
6 R Learmonth Road, Minyip VIC 3392
PO Box 101, Minyip VIC 3392
Phone: (03) 5385 7055
Email: admin@wimpak.com.au